Course Overview

We all negotiate. Negotiating is about resolving differences to save time and money, develop a higher degree of satisfaction earn greater respect. Negotiating is a fundamental life skill. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

Who Should Attend

Individual Contributors, Supervisors, Managers, Directors, Executive Team Members

Course Objectives

• How often we all negotiate and the benefits of good negotiation skills.
• Identify and develop the skills needed to negotiate for results
• The importance of preparing for the negotiation process, regardless of the circumstances.
• Learn the 5-step process of formal negotiation
• The various negotiation styles and their advantages and disadvantages.
• Practice industry standard tactics and techniques
• Skills in developing alternatives and recognizing options.
• Basic negotiation principles, including BATNA, WATNA,
• Strategies for dealing with tough or unfair tactics.
• Create the framework for collaborative problem solving
• Build common ground and consensus in your negotiation strategies
• Negotiate for results with Positive Assertiveness and Genuine Empathy

Course Outline

Class dates not listed.
Please contact us for available dates and times.