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Microsoft 365 Outlook Web App - Beginner

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Course Overview

This course is designed to be an overview of using Microsoft's Outlook Web App. Students will learn how to perform many of the functions that are also located in the Desktop version of Microsoft Outlook. Additionally, students will learn how to navigate the Microsoft 365 Mail environment and new features and differences of using Outlook in the cloud.

Course Objectives

Getting Started with Outlook Online, Working with Email, Managing the Outlook Mailbox, Organizing Mail, Customizing Outlook, Working with Contacts, Exploring the Calendar, Working with Tasks

Course Outline

1 - Introduction

  • Introduction

2 - Getting Started with Outlook Online

  • Navigating the Outlook Views
  • Creating and Formatting a New Email Message
  • Attaching a File
  • Working with the My Day View

3 - Working with Email

  • Replying to and Deleting Emails
  • Liking an Email Message
  • Working with Unread Email
  • Printing Emails

4 - Managing the Outlook Mailbox

  • Using Sweep
  • Flagging Emails
  • Creating and Editing Rules
  • Working with Favorites

5 - Organizing Mail

  • Working with Folders
  • Working with Clutter
  • Pinning and Searching for Emails
  • Using the Focused Inbox
  • Using Groups

6 - Customizing Outlook

  • Customizing the Environment
  • Showing BCC and Using Read Receipts
  • Setting Out of Office

7 - Working with Contacts

  • Searching for Contacts
  • Working with Contacts

8 - Exploring the Calendar

  • Exploring the Calendar View
  • Adding a New Calendar
  • Working with Shared Calendars

9 - Working with Tasks

  • Viewing Tasks
  • Creating Tasks

10 - Conclusion

  • Course Recap