Evolving Into the Supervisor’s Role

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Course Overview

This course is for those taking on supervisory positions looking to motivate and engage their employees amidst challenges such as determining their leadership style, communicating with former peers, and providing feedback that is more readily accepted. The emphasis is on making the change from being a co-worker to engaging in a position of authority while at the same time maintaining a sense of control and expedience.

Course Outline

1: Defining a Supervisor / Supervision

  • What Is a Supervisor?
  • Role versus Function
  • 5 Roles of a Supervisor

2: Leadership and Influence

  • Situational Leadership
  • Skills of Situational Leadership
  • Ethical Leadership

3: Managing Changing Relationships

  • Dealing with Disappointed Competitor
  • Maintaining Professionalism

4: Effective Communication

  • Communication Across and Within the Team
  • Vision Development and Dispersion

5: Providing Effective and Meaningful Feedback

  • Handling the Sweaty Palm Conversation
  • Constructive Criticism or Constructive Feedback

6: Challenges to be Faced

  • Common Challenges and Strategies

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Class Dates & Times

Class times are listed Eastern time

This is a 1-day class

Price : $795.00

NERCOMP Price : $556.50

Class dates not listed.
Please contact us for available dates and times.