Firefly
Training with United Training

Welcome. Firefly has partnered with United Training to provide a standard and streamlined process for employees to search for training offered by United Training and request approval to attend. If approved by Firefly, you will receive an email from info@vilthelpdesk.com with your training details.

Search Courses Now

Training Delivery Options

United Training offers classes as virtual instructor-led classes. Virtual instructor-led class is a hands-on training experience with a live instructor. All students use a headset, and can freely participate in discussions with the instructor or with other students by voice or through the text-chat window using our collaborative eLearning platform. You will be provided with the courseware and other materials for the class. Within the class, you will be able to:

• See the instructor’s lecture slides, ask questions, and provide feedback.
• Work on virtual labs just like our United Training’s traditional instructor-led classes. You will connect into a lab, not a simulation, and be working in a live environment.
• Hear your instructor and communicate with other students throughout the class.
• Attend the class from your office, or from a United Training location